About Phoenix Progress

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Jonathan is a fully qualified teacher with over 15 years of experience working with young people. He has spent eight years teaching in secondary schools, including significant time in a specialist Special Educational Needs (SEN) setting.

Alongside his classroom experience, Jonathan has worked closely with vulnerable children and young adults as part of an impact team supporting those who had been excluded from education or forced to leave their homes. This work focused on building trusted relationships through befriending, socialising, and spending time getting to know each young person as an individual, providing consistency, support, and positive adult role models.

Jonathan is passionate about creating inclusive, nurturing environments where young people with additional needs can thrive academically, socially, and emotionally. This ethos underpins the vision and values of our alternative provision.

Holly holds a qualification in counselling and has extensive experience supporting vulnerable young people and families. She has worked as an Appropriate Adult, advocating for young people during challenging situations, and has supported vulnerable young adults through her work with Orwell Housing in Ipswich.

Holly has also worked closely with vulnerable families during her time with Anglia Care Trust, where she held the role of Family Support Officer, providing practical and emotional support to families facing complex challenges. In addition, she has worked at The SARC as a Crisis Worker, offering immediate support to individuals in times of acute need.

Holly brings a compassionate, trauma-informed approach to her work and is deeply committed to supporting young people and families with care, dignity, and understanding.